Support
Write to us at the address below. Levvi Plus is purchased in the app, at the price shown by the store on your device.
How does the subscription work?
Levvi Plus is an in-app subscription. The plan name, length, what is included, and the price appear on the subscription screen before you buy. You can view plans, subscribe, and restore without creating an account.
How do I cancel?
On iPhone and iPad, open Settings, tap your name, then Subscriptions, or go to https://apps.apple.com/account/subscriptions. Cancellation applies to the next period. Access continues until the end of the period already paid.
How do I restore a purchase?
In the app, open Me or the subscription screen and tap Restore purchase. Restore uses the store account on the device and does not ask for a Levvi account.
How do I delete my account?
Sign in, open Me or Settings, and tap Delete account. That removes the account on the server and is separate from signing out. The store subscription has to be canceled on its own.
Where do I read the privacy policy?
The privacy policy is in the app, under Settings and on the subscription screen, and also on this site. Health data stays on the device, except for a backup or a share that you turn on.